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Every order handmade and packed by hand

Amethyst Charm

CUSTOMIZE OPTIONS


Comes with choice of Large Closed Ring, Spring Clasp or Small Ring. Large jump ring will slide onto most chains.  If you have a larger chain, select the spring ring to easily change up the look of your necklace. 

Do you already own a LEILA Necklace and want to add a charm to it? Then select the Small Ring option.  You will need jewelry pliers to attach to chain. If you don't own pliers then select the Large Closed Ring and slide it on the chain. 


Chain sold separately 

Quality you can wear everyday!

Gold Filled

It won't chip or flake, is waterproof, and the best alternative for cost and quality to solid gold.  Made with a layer of solid 14k gold that is pressure bonded to brass, gold fill has 100 times more gold than plated jewelry. 

Gold Vermeil  (hypoallergenic)

Gold vermeil is a type of gold jewelry that combines the beauty of gold with the strength of sterling silver. The sterling silver base is then coated with a thick layer of gold through the process of electroplating. This creates a piece that has the appearance of solid gold but with a more affordable price point. Vermeil jewelry won't easily tarnish and won't cause discoloration on your skin.

 Sterling Silver

925 silver is a durable precious metal that can last a lifetime.  It can oxidize(tarnish) over time or when exposed to certain elements, but can be polished back to its normal condition.

SIZE & FONT GUIDES
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LAYERING & STYLE GUIDE
SHIPPING & PRODUCTION TIME

Shipping & Productions

 Current Production Time:  5-9 business days

ORDER PROCESSING

Orders are processed Mon-Fri 9am-5pm PST, orders received after 5pm PST will be processed the next business day.  If there are missing details we need for production, a separate email will be sent, so please check your spam/junk folder just in case. Once your order ships, you will receive a shipping notification email with tracking. Thank you for supporting our shop, we appreciate your patience!

PRODUCTION TIME

Your jewelry is handcrafted and made to order by our skilled team of makers.  CURRENT PRODUCTION TIME is 4-6 business days depending on the item ordered and our current order volume.  During peak shopping periods the production time may increase and will be posted on the website.

SHIPPING

NOTE: transit time is in addition to production time.  

*Orders are shipped Monday-Friday, we are closed on Saturdays and Sundays
**Shipping transit times are estimates only and not guaranteed by LEILA, USPS or UPS.

International Orders

International orders are shipped by USPS First Class International.  Packages to most countries will be delivered within 10-14 business days, but can take longer if delayed by your country’s custom processes. While rare, we have seen international orders take 30-60 days to be delivered.

International orders may be subject to customs or duty taxes by your country upon arrival.  These charges are the customer’s responsibility and separate from the shipping charges paid on your original order with LEILA.  Please check with your local customs office for more details.  LEILA accepts no risk for lost or stolen international packages.

CHANGES & CANCELLATIONS

We only accept order changes up to 24 hours after your order was placed.  Please email weborders@leila.com with your name, order number, and what change you are requesting.  We will reply back confirming or with any questions we may have.

Orders can be cancelled up to 24 hours after being placed at no charge.  After that, your order has been processed and there will be a $10 cancellation fee deducted from your refund.  Orders already in production cannot be cancelled.

Please email weborders@leila.com with your name, order number and request for cancellation.  You will receive a reply back confirming the cancellation.

LOST PACKAGES

LEILA is not responsible for any lost or stolen packages. If an incorrect address was given on the order, you are not entitled to a refund or replacement.  If your package tracking shows “delivered” but you have not received it, we recommend you speak with the mail person who delivers your mail or contact your local post office with the tracking information.

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